The most common business insurance policy — and the most misunderstood. Here's exactly how GL works, with real-world scenarios showing what pays and what doesn't.

A customer trips on a wet floor at your retail location and breaks their wrist. GL pays their medical bills and any lawsuit.
While working at a client's home, you accidentally break an expensive piece of furniture. GL pays the replacement cost.
A competitor claims your ad used their slogan. GL covers your legal defense and any settlement.
Workers comp pays for this — NOT general liability. GL only covers third-party bodily injury (customers, vendors, passersby).
Commercial property (or inland marine) covers this. GL covers damage you cause to others' property, not your own.
Professional liability (E&O) handles this. GL excludes professional services and advice-based claims.
Format is: per-occurrence limit / aggregate limit. Both apply per policy period (usually 12 months).